In-Person Care or ER Evaluation

Some health concerns require face-to-face evaluation and testing. At OhanaMed Virtual Urgent Care in Honolulu, Hawaii, Kyle Nefzger, FNP-C, and the team can help patients determine when in-person care is necessary and guide them to the right facility. This ensures that they receive the most appropriate treatment without unnecessary delays. Call OhanaMed Virtual Urgent Care or schedule your virtual visit online today to get expert direction and peace of mind.

What does in-person care mean?

OhanaMed Virtual Urgent Care specializes in telehealth visits. However, some health concerns require a hands-on exam, lab tests, and procedures that can’t be done online.

In-person care refers to visiting a clinic, urgent care center, or hospital for evaluation and treatment that requires face-to-face interaction.

How do I know if I need in-person care instead of a virtual visit?

During your video appointment, the team will assess your symptoms and determine if your condition can be treated virtually. If not, they'll explain why and guide you to the right place for in-person care.

Which problems almost always require in-person care?

Conditions that usually need an in-person visit include:

• Fractures (broken bones)
• Any bleeding.
• All but the most minor burns and scraps 
• Other severe injuries
• High fevers that aren’t responding to medication
• Sudden vision loss
• Signs of a stroke or heart attack
• Trouble breathing
• Severe chest or abdominal pain

Tests like X-rays, CT scans, and blood work must be done in person.

If the team determines that you need in-person care, they'll recommend the most appropriate setting, which could be a walk-in urgent care center, your primary care provider, a specialist, or a hospital emergency room.

How does a virtual practice coordinate with other healthcare providers?

The team works with your providers by sending visit notes or recommendations, making it easier for them to continue your care. Medical release forms must be completed in order for us to send any notes.

Sharing a summary of your virtual visit ensures that the next provider has your information immediately. This prevents unnecessary repeat testing and provides a smooth hand-off between virtual and in-person care.

Why is starting with a virtual visit helpful if I might need in-person care?

A virtual visit allows you to receive quick guidance, avoid unnecessary travel, and get advice on how to manage your symptoms while arranging your in-person care. It also ensures that you go to the right facility the first time, saving you time and stress.

OhanaMed Virtual Urgent Care combines convenient online access with clear, supportive guidance. Whether your care stays virtual or needs to transition to in-person care, your OhanaMed Virtual Urgent Care provider is committed to making the process easy, safe, and centered on your needs.

Call OhanaMed Virtual Urgent Care or book a telehealth appointment online today for a fast, accurate appraisal.